Chris, you are correct. I tried the movie Wanted and turned off bitrate dolby but left on the bitrate for DTS and no problems.
thanks again for all your help.
-M
Sure, and good luck getting B&K to fix the problem. Let us know how that turns out. The "DTS workaround" is really only useful for the discs that have DTS. Dolby is still the more pervasive codec on DVD and Blu-ray.