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  #141 (permalink)  
Old 08-18-2009, 07:12 PM
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Originally Posted by adamhodge View Post
I have this unit connected to a new Pioneer Elite 23txh. I'm not getting a TrueHD light on my receiver. I've verified the soundtrack on the TrueHD bluray disc I'm using. I've confirmed I have a new HDMI cable (1.3b cat2). I've emailed Pioneer support and confirmed the light will be on if the signal is sent. I've confirmed my settings on the player (bitstream, no secondary audio). I get a Dolby Digital light on my receiver. The on screen display showing audio information shows a TrueHD soundtrack. However the HDMI line (bottom line) shows the Dolby Digital. What am I doing wrong? I've tried 3 different discs. Same thing happens for DTS.
Sounds like you're doing everything right, actually. You are plugging directly from player to receiver, right? Not through a TV or switch of any kind?

Check to make sure you haven't turned on any of the virtual surround type of effects in the Display... Audio menus. Then try a hard reset (warning - may lose menu settings) by holding in the power button for about 3-5 seconds. You can also try reset to factory defaults in the set-up menu. and see if this changes anything.

Some Blu-ray titles (mainly Warner) default to Dolby Digital even though there is a Dolby TrueHD track (you have to select the Dolby TrueHD track from the disc menu or with the Audio button on the remote). But if your Playback Information Window on the BD80 says that the Dolby TrueHD track is selected, Dolby and DTS are both set to BITSTREAM and Secondary Audio is OFF, then I'm not coming up with any suggestions other than the virtual surround thing. But try the reset and let me know if it changes anything.

-CB
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  #142 (permalink)  
Old 08-18-2009, 10:20 PM
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Originally Posted by MrBoylan View Post
Sounds like you're doing everything right, actually. You are plugging directly from player to receiver, right? Not through a TV or switch of any kind?

Check to make sure you haven't turned on any of the virtual surround type of effects in the Display... Audio menus. Then try a hard reset (warning - may lose menu settings) by holding in the power button for about 3-5 seconds. You can also try reset to factory defaults in the set-up menu. and see if this changes anything.

Some Blu-ray titles (mainly Warner) default to Dolby Digital even though there is a Dolby TrueHD track (you have to select the Dolby TrueHD track from the disc menu or with the Audio button on the remote). But if your Playback Information Window on the BD80 says that the Dolby TrueHD track is selected, Dolby and DTS are both set to BITSTREAM and Secondary Audio is OFF, then I'm not coming up with any suggestions other than the virtual surround thing. But try the reset and let me know if it changes anything.

-CB
DUDE. I love you. I think reseting the settings fixed it. I did that and lit' up the TrueHD light.

I thought I was going to pack this up and make a trip back to Best Buy...beer is on me.
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  #143 (permalink)  
Old 08-18-2009, 11:05 PM
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DUDE. I love you. I think reseting the settings fixed it. I did that and lit' up the TrueHD light.

I thought I was going to pack this up and make a trip back to Best Buy...beer is on me.
Happy to help. I'm partial to Sam Adams, oh and that Frambozenbier (raspberry beer) from Belgium.

Enjoy.

-CB
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