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Published: 2010-10-15 - 14:00:19
Home Theater : How To

How to contact Netflix

By BPBS Staff

Need to find out how to contact Netflix? Whether it's for a damaged disc or for a question on your account , because Netflix is so automated, getting in contact with them directly isn't always straightforward.

If the problem is with one of your discs, log into your account and navigate to the "Your Queue" tab. At the top are the discs Netflix currently thinks you have at your house (or are about to arrive). At the far right is link to "Report a Problem." This brings up a window that will lead you through to get your issue sorted.

If your problem is account related, at the top right corner of the page is "Your Account & Help." Here you can change your plan, cancel or put your account on hold, and see everything you've watched online and discs you've received. This is also where you go to change your parental control settings.

There's a search box at the bottom to find answers to frequently asked questions.

If you need further help, or want to talk to a real person, you can reach Netflix by phone at 1-866-716-0414.

More Information on Netflix:

How to Contact Netflix image 1
The "Your Queue," "Your Account" and "Contact Us" links.

How to Contact Netflix image 2
The "Report a Problem" link.

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